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| 1. |
How do I refresh my profile? |
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Refreshing your profile shows ladies that you are still available and looking for someone special. Click here to refresh your profile. | |
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| 2. |
How do I refine my match criteria? |
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Log into your account and go to Match Criteria. Specify your match preferences and click on the save button.
On ChnLove.com, you may change the following preferences:
1) Age range of a woman
2) Whether she has children
3) Education level
4) Marital Status
Once you complete your match preferences, women who match your criteria will be displayed on the My Matches page. | |
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| 3. |
How do I change email notifications preferences? |
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To change email notificaton preferences, please follow these steps:
1. Log in to your account;
2. Go to Email Preferences;
3. You will be directed to a page showing your preferences for email notifications. Click the link corresponding to different types of notifications you want to receive;
4. Make your choices to enable or disable the service.
To prevent mail from being delivered to your junk mail box, we suggest you white-list our email addresses: service@chnlove.com and service@chnlove.net. | |
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| 4. |
I have canceled my membership. Can I reactivate it? |
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Yes, you can. You can use your old member ID / login email and password to reactivate your account on our login page even if you have canceled your membership. | |
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| 5. |
How do I stop receiving messages from a specific member? |
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Go to your Block List and add her profile ID, then you will never receive any mail from her. If she tries to contact you in the future, she will see a note saying that you have blocked messages from her and she cannot contact you. Remember, only you can remove the block once it's in place.
If you feel another member has behaved in a threatening or abusive manner then you can report them to our Customer Care, all such issues are kept confidential. | |
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| 6. |
How can I hide or unhide my profile? |
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If you choose to hide your profile, it will be invisible to agencies and ladies, and you will not receive any Admirer Mail. But you can still contact your favorite ladies via EMF Mail or other services.
Click here to change your current profile status. | |
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| 7. |
How do I remove my profile from your site? |
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To remove your profile from Chnlove.com, firstly go to "Settings" > "Switch Off Profile". Here you can remove your profile by completing a few steps. | |
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