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We do everything we can to make sure you can get the best possible service at Chnlove. If you are unable to find answers in our Help/FAQs, please use the form below to send us. Thanks!


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»	How do I find a suitable lady on Chnlove?	»	I lost my password or login details. Where can I get them?
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If you are an existing member, please click here to login and then write to us.

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	While we do everything we can to give you the best possible service, we recognize that we don't always get it right. When that happens we always encourage you to tell us about your thought so that we can put matters right. Please take a look at our complaint policy to see how we will treat your complaint. For concerns about suspected fraudulence related to any agencies on women's profiles and EMF mails, please file your complaint and get to know our policy and procedures to resolve complaints of this kind.
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Mailing Address

Chnlove.com
Unit 17-18, 13/F, Delta House,
3 On Yiu Street, Shatin,
Hong Kong

(Note: Please read the instruction and submit full details before you send any payment to this address.)

FAX

+852-30079277

Live Chat Help

Our live chat help is always available at our working hours:
8:30-17:30 HKT (Mon - Fri), 8:30-12:00 HKT (Sat.)

We are happy to talk with anyone who calls us. Please note that we may not be always available when we are busy. If you want to contact us by phone, please make an appointment in advance, we will be happy to schedule time for you to talk on the phone with our customer service representative.